Shipping Policy
Last Updated: July 4, 2026
Thank you for shopping with Brand Again. We are committed to delivering your thrift and vintage fashion purchases safely and efficiently.
Order Processing
- Orders are typically processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Processing times may vary during peak seasons, sales, or special promotions.
Shipping Coverage
We currently ship across India. International shipping may be available for selected products and destinations.
Delivery Time
Estimated delivery times:
- Metro Cities: 3–7 business days
- Other Cities and Towns: 5–10 business days
- Remote Areas: 7–14 business days
Delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment is completed.
We may offer free shipping on selected products, orders above a specified amount, or during promotional campaigns.
Order Tracking
Once your order has been shipped, tracking details will be provided through email, SMS, or other available communication channels.
Delivery Issues
If your package is delayed, lost, or arrives damaged, please contact us as soon as possible with your order details. We will work with the shipping partner to resolve the issue.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Brand Again is not responsible for delays or delivery failures resulting from incorrect or incomplete addresses provided during checkout.
Failed Delivery Attempts
If a delivery attempt fails due to customer unavailability or incorrect information, additional shipping charges may apply for re-delivery.
International Orders
For international shipments:
- Delivery times vary by destination.
- Customers are responsible for any applicable customs duties, taxes, import fees, or local charges imposed by their country.
- Brand Again is not responsible for delays caused by customs clearance procedures.
Contact Us
If you have any questions regarding shipping or delivery, please contact us through the contact information provided on our website.
Thank you for choosing Brand Again.